Return Policy: 📋 Store Policies
1. Shipping Policy
Processing Time: Orders are processed within [1-3] business days.
Shipping Time: Standard shipping takes [3-7] business days (domestic), and [7-21] days (international), depending on your location.
Tracking: Once your order ships, a tracking number will be emailed to you.
Shipping Costs: Calculated at checkout or free for orders over [amount].
2. Return & Refund Policy
We accept returns within [15/30] days of delivery.
Items must be unused, in original packaging, and in resellable condition.
Contact us at cutomercare@homevalue.co.za for return instructions.
Refunds will be issued to the original payment method once the return is received and inspected.
Note: Final sale and custom items are not eligible for return.
3. Exchange Policy
Exchanges are allowed within [15/30] days of receiving your order.
If your item is defective or damaged, we’ll replace it at no extra cost.
For size or color exchanges, the customer is responsible for return shipping.
4. Payment Methods
We accept major credit cards (Visa, MasterCard, AmEx), PayPal, and other secure payment methods.
All payments are processed securely using encrypted technology.
5. Privacy Policy
Your information is kept confidential and used only to fulfill your order.
We do not sell, share, or rent your personal data to third parties.
No Return for Vape